Report an issue with your Bin

Find how to report a missed bin collection or if you have lost a bin.  You can also request a bin repair or replacement. 

To avoid a missed bin collection, please:

  • Put your bins out the night before collection and place them 1 metre apart
  • Make sure your bins are completely closed
  • Make sure your bins are away from parked vehicles
  • Don't overfill your bins.  The trucks have difficulties lifting bins that weigh over 50kg. 
  • Do not place items next to the bin on the nature strip.  This is illegal dumping.